Please note that a surcharge may apply for UAE residents upon arrival. Mandatory gala dinner fees may apply at UAE hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. The front desk is not open around the clock. In case of check-in after 10:00 PM, guests should inform the hotel in advance and get check-in instructions. Contact information can be found on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival. No pets or service animals allowed. 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room. Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve access to the heated pool. This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available. Onsite parties or group events are strictly prohibited. Pool access available from 8:00 AM to 8:00 PM. Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Alcohol is not served or permitted at this property. Guests under 10 years old are not allowed in the spa. For Christmas and New Year's Eve dinners, guests may be charged separately at the hotel.